"After being so mistreated by BPD’s original investigation and the ripple effect of pain that the family has endured as a result, the Ramsey family is owed direct and specific communication,” says Joe Berlinger after the department responded to his Netflix true-crime docuseries.

Without specifically addressing the docuseries, Boulder Police called many of the claims in the show "completely false."

Who Killed JonBenét Ramsey” that re-examines the 1996 killing of the 6-year-old is raising new hope among investigators to bring closure. Boulder police says the case could have been handled better and hopes the docuseries will generate more tips from the public decades later.